Privacy Policy

Last updated: 25 September 2026

What data we collect

At Harbour & Hound, we only collect the information necessary to run our bakery and provide you with our treats. This includes:

• Contact details: When you use our contact form or sign up for our newsletter, we collect your name and email address.
• Order information: When you purchase treats or a subscription, we collect your name, email, and delivery address.
• Payment details: We do not store your full payment card details. Payments are processed securely by our payment partner, Stripe.

Why we collect it

We use your data to:

• Process and deliver your orders.
• Respond to your enquiries and support requests.
• Send you updates about our bakery if you have signed up for our newsletter.

How it is stored and shared

Your data is stored securely within our business platform. We only share your information with third parties when absolutely necessary to provide our service, specifically:

• Stripe: To process your payments securely.
• Delivery partners: To get your treats to your door.

We do not sell your personal data to anyone.

How long we keep it

We keep your order information for as long as required by law for tax and accounting purposes. If you sign up for our newsletter, we keep your email address until you choose to unsubscribe.

Your rights

You have the right to see the personal data we hold about you, or to ask us to delete it. To make a request, please use our contact form and let us know what you need.